Raleigh auto repair

based on:73Reviews
(919) 871-0163
Mon - Fri: 8:00 AM - 5:00 PM
5

Mike, thank you for what you did for us. Contacting us about a repair that was covered under our warranty due to an obscure bulletin took money directly out of your pocket. We would have never known about the warranty coverage if you hadn't informed us. What you did took true integrity! We've been searching for nearly a decade for a car repair place in the area we could trust, and we've finally found one. THANK YOU!

5

Just a quick note to say how much I enjoy doing business with you guys. You are very patient with me and my schedule. I've never had to wait very long to get my services done, and the quality of work is fantastic. I am your loyal customer for LIFE!

5

I had only had my car for 3 months when the power steering belt snapped off. I received Integrity Auto's name name from a friend who spoke highly of how honest Mike and the company handles the business. While on my way to his shop the alternator belt snapped and I ended up having to call Integrity Auto who recommended a towing company they usually worked with and trusted. After inspecting my car for the repairs Mike gave me a call and let me know that I should call my car company who sold me the car even though I didn't have an extended warranty and to let them know the situation and to then have them call him directly. About 45 minutes later I received a call from my car company letting me know they were going to trust integrity auto with the repair and I was not going to pay a dime for it. I later found out Mike had challenged my auto company to it being on their fault and that he didnt think I could swing the repairs and held them to letting him give it a full inspection for making sure it was done right. The fact that Mike at Integrity took the time to make sure everything would be safe for me AND looked out for me when I never mentioned I was low on funds ( I absolutely was) to make sure I had my car taken care of has made me a forever customer and I tell everyone I know. Integrity Auto earns its title in every matter of business and I know I will never be taken advantage of for repairs/costs I dont need which is a nearly extinct find in Auto Repair world.

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